Security
Built for teams that handle sensitive data
Decisions the language model does not make on its own, and data that never goes through it.
How we protect it
Six design decisions
Runs in your cloud
The platform is installed in your environment. Conversations, collected data and credentials do not leave it.
Sensitive data outside the AI
Passwords, tax IDs (CPF), health data and confirmation codes come in through a secure form in the channel and go straight to your system.
Encrypted credentials
The credentials of each connection are stored encrypted. Whoever configures them enters the value and never sees it again.
SSO and roles
Panel access through your company single sign-on, with roles that separate who configures, who operates and who only views.
Pilot with a controlled group
Only the customers you release talk to the agent. Anyone blocked is logged with the reason.
Traceability
Every use case change has an author and a version, and every conversation is stored for audit.
LGPD
What the law requires, where the product helps
The contracting company is the controller of its customers' data. OmniAgent provides the mechanisms to meet what the Brazilian General Data Protection Law (LGPD, Law No. 13,709/2018) requires.
Minimization
The agent asks only for the data the use case needs.
Retention set by you
The company defines how long each conversation is kept.
Data in your environment
No shared environment: the data stays where your company already protects it.
Data subject rights
History per customer, to handle access and deletion requests.
Next step
See your use case running
Thirty minutes with the sales team. You bring the request your customers make most; we show the agent executing it. Prefer to ask first? The assistant next to this text answers questions about security, channels and integration, and schedules the demo.
- 01Chat with the assistant: it asks for your details and what you are looking for
- 02The sales team receives your contact right away
- 03Demo with your use case
- 04Proposal and start of the pilot with a controlled group of customers