Use cases
What the AI agent executes in each industry
Five support scenarios, from the customer request to the operation completed in the company systems.
Illustrative scenario. The company, the people and the conversation are fictional and were built to show how OmniAgent works. This page has no measured customer results.
Services
From support ticket to booked technician visit, in the same conversation
An internet provider resolves support tickets and books the technician visit with no phone queue.
Read the use caseHealthcare
Reschedule an appointment and confirm exam prep without calling the clinic
A clinic network reschedules appointments, confirms exam prep and frees the slot on the calendar.
Read the use caseFinancial services
Block the lost card and order the new one in a few minutes
A credit union blocks a lost card right away and orders the new one, with the security rule outside the AI.
Read the use caseEducation
Re-enrollment and enrollment certificate with no registrar queue
A college issues the enrollment certificate and runs re-enrollment in the conversation, with the student identified by enrollment number.
Read the use caseRetail
Late order resolved in the conversation, under the store policy
A store chain checks the late order and applies the reship or refund policy without opening a ticket.
Read the use case
Next step
What request does your customer make the most?
Bring the case to the demo: we show the agent executing it with your flow.
- 01Chat with the assistant: it asks for your details and what you are looking for
- 02The sales team receives your contact right away
- 03Demo with your use case
- 04Proposal and start of the pilot with a controlled group of customers